118 Information Group Ltd

Keeping the UK's Directory Information Up-to-Date

About Us Search our Directory

About Us

118 Information are the key providers of business listings information across the key search engines, online directories, sat navs, maps, POI and local listings publishers.

We contact over 2 million UK businesses every year to make sure their details are correct for listings used by BT, 118118, Bing.com and many others.


We are a privately owned company based in Sutton Coldfield, employing 100+ staff. We make over 6 million calls every year and contact every record at least once every 12 months.


Wherever a potential buyer may be searching, the information will no doubt have come from us at 118 Information!

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Methods

There are about 2 million businesses in the UK, and they are constantly changing. Businesses close, businesses open, they move premises, change phone number, open new branches and so on. Keeping on top of this is a major task and to do so we use a variety of methods

  • UK based call centre
  • Emails and letters to businesses we can't reach by phone
  • Businesses call us to tell us of changes
  • Use this website to help us keep up to date

If we are kept up to date then so is anyone who needs to buy what you sell.

Your listings

Get yourself listed on

192.com
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All of these directories give information to the general public who are looking for a product or service.
118 Information provides the directories with information about your business.

Our Contacts
Get in touch

Please feel free to contact us with any queries regarding your listing

Email: customer.services@118group.co.uk

Phone number: 0121 355 8600

Address: 62 Anchorage Road, Sutton Coldfield, B74 2PG

Have a Question?

118 Information will use the information provided to call you regarding your enquiry.
In addition, click Yes if you would also like us to keep your contact details to include you in any similar future Marketing that we undertake by call or email regarding our products and services.
You can view our terms of use at any time.

Yes, please contact me

Frequently Asked Questions

We aim high at being focused on building relationships with our clients.
Here are a list of frequent questions we get asked:

Thousands of people every day use web directories to search for providers of goods and services. They may search for your specific business or they may search for providers of goods or services in your area. For instance they may be looking for a B&B in Birmingham or a Florist in Farnham.
If someone is looking for your business having the name, address, phone number and line of business up to date means that they can find you easily and, hopefully, spend money with you. Making sure the information is correct maximises your businesses exposure on the Internet.
There is a chance that the telephone number, address or line of business displayed will be incorrect meaning that potential customers may not be able to find you when searching for your business or a business providing the same goods or services as yours. Also your listings could be removed as we need to avoid, as much as possible, displaying out of date information.
You can change your listing by calling 0121 355 8600.
Hundreds of thousands of people use these websites, telephone directory enquiries and phone books every day. Make sure your listing is correct to ensure that your business is seen as much as possible by these people.
Once we have verified that the changes are correct we update our records. We supply the information to each individual website on either a daily or a monthly basis, they then need to update their live system. This means it can be anything from a few days to 6 weeks before the information on a website is changed.
We need the following:

  • Name of Business
  • Address
  • Telephone number
  • Line of Business (classification)
  • Website (URL) if you have one
  • Email address (some websites will list an email address to make it easy for people to contact you)
  • Senior Contact Name and Job Title
  • Number of people working at the address given

My118 Information

Updating your own business details

Whatever size or type of business you are, it is vitally important that you get your details listed across the online network of directories so that the search engines can find you when a search is made.

Please use our My118 self service portal to get your business listed on our network.

Launch My118